– Tap “Storage”, then select “Clear cache” If you don’t see it, tap “See All Apps” or “App Info” – Clear Data and Cache for Google Play Services – When asked if you want to change the Play Store app back to the factory version, tap “OK” – At the top of the screen, tap “More” (the 3 dots), then select: “Uninstall Updates” If you don’t see it, tap “See All Apps” or “App info” – On your Android phone or tablet, open “Settings” – Make sure that you’ have a reliable Wi-Fi connection – Tap “Clear Storage”, and then “Clear all data”, followed by “OK” – On your Android phone or tablet, open your Settings app – Clear Data and Cache for Google Play Store – Go to your application manager and select the game you are having trouble with Please follow the troubleshooting steps below in their exact order, to try and fix the problem: Some game files may have been installed incorrectly from the Google Play Store.
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